ENCOURAGEMENT MUST BE MERITED
Some would argue that employees need fewer ear-tickling
compliments or pats on the back. Instead, most of them could use a “reality
slap” in the face. That is, they could do with a healthy dose of the unvarnished
truth. They would benefit from having a Simon Cowell in their life—someone
willing to deliver feedback unfiltered by undue concern for their feelings
.
Just because some persons have
been excessively coddled and improperly pampered does not mean they should
therefore receive less encouragement. Everyone needs to be affirmed in their
abilities and shown appreciation for what they do. However, encouragement must
be authentic to achieve its purpose.
Some leaders employ encouragement as a manipulative
device. They say what their people want to hear in order to get them to perform
as desired. Eventually, inauthentic encouragement rings hollow, as people
recognize that it’s a management tactic rather than heartfelt affirmation. Over
time, people can differentiate feel-good platitudes from actual praise.
Encouragement should be given proportionately, with
more lavish compliments reserved for more extraordinary feats. It should also
be given in a timely manner so that people know immediately the value of their
contribution.
To be credible, encouragement must be merited by
identifiable achievement or discernible potential.
If encouragement is to help others grow, it
shouldn’t be one-sided. Recognition of exceptional work should be offset by
constructive feedback that points to opportunities for improvement.
Overly generalized encouragement doesn’t hit home.
For encouragement to make a difference it must be connected to concrete deeds
or behaviours.
Be an Encourager !!!!!!!!!!!!!!
~
Olajuwon Obalola
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